Public Buyers

Driving customer success: Implementation & support services


At Mercell, we know how crucial seamless implementation and continuous support are for your adoption and success of your tendering and procurement solutions.  That’s why we go beyond just offering software - we ensure a partnership that delivers a smooth start and ongoing support, adapting to your changing needs as you go. 


Tailored implementation packages that match your needs


Specialized knowledge plus expertise: Our team tailors the solution to meet your unique needs, turning complex procurement challenges into smoother processes.


A quick and easy set-up: We promise an efficient deployment that syncs our platform with your specific goals. That way you get value quickly, and you improve your overall procurement efforts. 


Training and knowledge transfer: Through comprehensive training sessions, we’ll empower your team with the knowledge to get the most out of our platform's capabilities.


Best practices and configuration: Using proven industry methods, we’ll tailor the Mercell platform to streamline your procurement, making sure you gain from effective strategies that work. 

How our customer support stands out