Suppliers

Supplier services: Your path to tender success

Visit our support portal
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Mercell is committed to empowering suppliers with the tools and support you need to navigate the tender process - efficiently and effectively. Our services provide the knowledge and support you need to succeed in a competitive market.

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How we support you at every turn

 

Multiple ways to get help: Whether it's through submitting a ticket, calling us during office hours, or accessing our 24/7 knowledge base, our support system is solid and easy to navigate.

 

Expert guidance: Our customer service team consists of Mercell product specialists that are committed to offering you timely and effective support. We're here to quickly address your concerns, giving you time to focus on what's really important - like growing your business. 

 

Visit our Support Portal

Ensuring your success as a customer

  • We provide proactive help

    From the moment you start discovering tenders to the final step of bid submission, we're actively involved in your process from start to finish. As we understand your specific needs, we’ll tailor our services to add real value to your operations.

  • A partnership approach

    Beyond just helping you solve your problems, we listen too. Understanding your challenges and goals allows us to provide solutions that truly align with your objectives. We want to create a supportive relationship that gives you a seamless and rewarding experience with Mercell.